Prices

Broadway Furniture carries high-quality furniture from top manufacturers. Our low-price guarantee ensures you get the best deal on your purchase. Prices are subject to change.

Ordering

We ask for a 50-percent deposit when you place an order. The remainder of the balance must be paid before shipping from the manufacturer. We’ll email an order confirmation, along with the relevant information about your purchase.

We’ll let you know when to expect delivery once your order ships. If you have questions about an order, please call us at 503.281.5555. Our hours are: Monday through Saturday, 10 a.m. to 6 p.m. and Sunday, 12 p.m. to 5 p.m.

Payment

We accept major credit cards: Visa, MasterCard, American Express and Discover. Please contact Broadway Furniture for information on other methods of payment.

Taxes

Oregon does not have a sales tax. For shipments outside of Oregon, customers are responsible for reporting and paying applicable sales taxes.

Layaway

We offer a convenient layaway plan. We will layaway an order for up to six months for free. A minimum of 15 percent of the total must be paid each month. If the minimum payment is not made, we will cancel the order. Cancellation fees will apply. Fees depend on whether the item is in production when it’s cancelled. Orders must be paid in full before they ship. Production won’t begin on special orders until 50 percent of the total charges have been paid.

Satisfaction Guarantee

We want you to love your new furniture. Your items will arrive at your home in perfect, new condition, meeting the high standards of our manufacturers. If your order is damaged during delivery, we’ll make it right with a replacement or a full refund, including shipping.

Returns

You can return products for a refund or exchange. Except in the case of damage or defects, refunds do not include the cost of shipping. A restocking fee will be subtracted from your refund. Without exception, dissatisfaction must be noted on the bill of lading at the time of delivery. Broadway Furniture is not responsible for expedited shipping fees or schedules.

Manufacturers’ Warranties

Our products are guaranteed against defects as specified in the manufacturer’s warranty. Abuse or neglect are not protected under warranty. Ask one of our customer service representatives for more information about a specific brand’s warranty.

Cancellations

If you need to cancel an order, call us as soon as possible. Shipping charges and restocking fees will apply if your order has already been processed and shipped.

Delivery

Delivery in the Portland-metro area is free. Fees may apply in certain circumstances and if you live outside the area. Charges cover the cost of freight, insurance, home set-up and inspection.

We’ll contact you with an estimate of the arrival date. We make every effort to be accurate, but we are not responsible for delays in delivery or production.

Inclement weather, traffic conditions, problems with unloading and equipment malfunctions may affect delivery. Broadway Furniture and its delivery service are not responsible when circumstances beyond our control delay your shipment.

Please take measurements of your home before placing an order. Measure exterior and interior doorways, hallways, stairways and the room where the furniture will be placed. Compare these measurements with the dimensions in the product description.

Delivery trucks and personnel must be able to access your home. Please let us know if there are barriers, driveway road restrictions or anything else that affect entrance to your residence. You will be responsible for all expenses if we cannot deliver your furniture because of limited access to your address.

If you have questions about our policies, please call us.

11875 SW Pacific Hwy, Tigard, OR 97223

Mon-Sat 10AM-6PM | Sun 12PM-5PM

503-281-5555

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